October 15, 2009 - MARIETTA, Georgia
Beacon Software, a Georgia company specializing in online banking services and software targeted to community financial institutions, announced today that it has added a comprehensive Live Chat capability to their popular Beacon Internet Banking Platform. “While most of the very largest U.S. banks currently offer Live Chat, it is typically not available in the online offerings used by the smaller, tier three community banks and credit unions” said Beacon Software president Jack Fullen. “This new functionality gives users and visitors to our customers’ banking websites an opportunity to receive immediate online assistance to explain product options and answer support related questions, precisely when they need it. This provides our customers a powerful new tool to up-sell additional banking products, provide enhanced customer support and reduce their operating costs”, Fullen added. Beacon will offer the new Live Chat option in their Retail, Business and Bill Payment online banking modules.

About Beacon Software, Inc.™
Beacon Software is a leading developer of internet banking technology for the financial services industry. Through its flagship product, the Beacon Internet Banking Platform, Beacon offers an enterprise-wide solution that enables financial institutions to create and manage a robust online banking banking presence, optimize efficiencies and better manage customer relationships. Beacon’s online banking platform is available as an in-house or as a hosted internet banking solution for community banks and credit unions, nationwide. Beacon Software is headquartered in Marietta, Georgia.

Media Contact:

Director, Media Relations
Beacon Software, Inc.
Tel: 678-797-1551 ext 223
Email: info@beaconsoft.net